Vet chain to open new branch in Doncaster after £350,000 investment

The firm has now opened its new “state-of-the-art” practice in Armthorpe, Doncaster.

Clinic director, Ximo Huertas, who lives locally, said: “We have been blown away with the response to our new practice, with over 300 registrations before we even opened our doors.

“In recent years pet ownership in the UK has skyrocketed and many vets in the local area are closed to new clients, so we are really pleased to be helping address the needs of local pet owners here in Doncaster.”

Other features of the new practice include a waiting area with bespoke pods, which are spaced at least two metres apart with the aim of giving clients their own space, as well as shielding pets from each other to avoid stress.

Each pod also has its own screen displaying pet jokes and facts as well as information about pet welfare and nutrition.

All team members are also trained, or currently in training for, the Fear Free Accreditation, to significantly reduce fear, stress and anxiety for both pets and their owners.

Mr Huertas added: “We take an innovative approach to everything we do, and our new cat kennels are a great example of this. They have a partition shelf which allows cats to use their litter trays in one area and sleep in another. This design will also allow pets who live together to stay together when they are treated with us.

“The separate cat and dog wards have also all been designed with mood lighting, pet-friendly aromas, and music to create a calming atmosphere. There are four consulting rooms, a digital X-ray suite that includes dental X-ray facilities, an operating theatre and ultrasonography, so the equipment is first-class.”

“The level of detail that has gone into every aspect of the design of this practice is phenomenal and it means we can offer a superb level of customer service and pet care in an unrivalled setting.”

Harrison Family Vets was founded by managing director, Tim Harrison and operations director, Kristie Faulkner.

Mr Harrison previously spearheaded the growth of his family business, White Cross Vets into one of the UK’s leading practices. Ms Faulkner joined White Cross Vets as operations manager in 2016 and when the company was acquired by IVC Evidensia in 2018, the group operated 20 practices across the North East, Yorkshire and the Midlands.

Harrison Family Vets is currently offering a £15 vaccination promotion in Doncaster, which includes a full health check at the time of the vaccination, as well as a six month follow up health check. Even if a pet isn’t due their vaccination yet, new clients can register now, and the £15 offer will be honoured when the vaccination is due.