Concorde heads for the clouds as revenues rise
Concorde helps Yorkshire Water engineers to locate water above and below ground and in some cases, engineers can use their Toughbook to remotely control specific treatment works.
In the event of a burst pipe, engineers can use the Toughbook touch screen to draw a detailed map of a repair’s impact and feed that data back to Yorkshire Water’s headquarters.
“The Toughbook helps us serve our customers better,” said Yorkshire Water’s IT director Alan Harrison.
“By getting data out into the field, our guys can make decisions quickly and feed critical data back into the system.
“Everyone sees what’s going on.”