East Riding residents to get their say on highways and transport services in new survey
Residents are being asked for their views on East Riding of Yorkshire Council (ERYC) highways and transport services – from the condition of roads and footpaths to the quality of cycling facilities.
Their answers will be compared with the views of other members of the public across England and Scotland, thanks to the National Highways and Transport Public Satisfaction survey.
The council is one of 111 local authorities to sign up to a standardised survey that will ask members of the public exactly the same questions, whether they live in East Riding of Yorkshire, Barnsley or Worcestershire.
The survey, which is being run for the 14th year is the largest collaboration between local authorities offering the opportunity to compare results, share in best practice and identify further opportunities to work together in the future.
The questionnaire will be sent to a minimum random sample of 5,000 of East Riding residents from 7 June, followed by a reminder, with local and national results to be published in November 2021.
Since the survey is based on a sample, residents that receive a copy are being urged to take part.
Residents that receive the questionnaire can complete the survey on line if they prefer, a short URL link will be printed on the front of the questionnaire and they will be required to enter a code before completing the questionnaire.
The results will enable us to find out what people in our area think about these important services.
It is one of several ways that the Council assesses how it is performing, and it gives the public an opportunity to say which services they think the council should prioritise, and improve.
Cllr Chris Matthews, portfolio holder for environment and climate change at ERYC, said: “There are obvious benefits to conducting a public survey in this way. It provides excellent value for money as well as enabling everyone involved to identify areas of best practice and spot national, regional and local trends. It aims to capture information and feedback from the public and enable the authority to take measures to respond to the issues raised. It also highlights East Riding of Yorkshire Council’s commitment to working together to deliver the most satisfactory yet efficient outcomes for local residents.”
Go to nhtnetwork.org/nht_product/public-satisfaction-survey/ to find out more details.