East Riding of Yorkshire Council’s Trading Standards Service has received several complaints about firms offering solar panels and other forms of renewable technology. Complaints have related to issues such as shoddy work, exaggerated claims about financial benefit and delays in returning deposits after cancellation.
Consumers interested in buying any form of renewable technology are advised to seek independent advice as their first step.
Councillor Jackie Cracknell, cabinet portfolio holder for community partnerships at East Riding of Yorkshire Council, said: “I urge anyone looking to install any form of renewable technology to seek independent advice and to look for a certificated installer before agreeing to buy.”
Anyone looking for advice on problems with solar panels or any other consumer issue can contact Citizens Advice consumer service on 08454 040506.