Northern Powergrid, the company responsible for distributing electricity across the North East, Yorkshire and north Lincolnshire, is making preparations following forecasts by the Met Office for high winds and blizzards.
The wintery weather is expected to sweep across the company’s operating area from Tuesday evening through to Friday bringing with it the potential for damage to its power network.
Northern Powergrid, which transports electricity through a network of 61,000 substations and more than 91,000km of overhead wires and underground cables, has suspended all non-essential planned work as a precaution so it can be as ready as it can be to respond.
It has extra engineers on standby to help put the power back on and repair any potential damage and additional staff at its contact centre ready to offer customers support and advice 24-hours a day. The company’s smart-technology friendly website, which includes a power cut checker service, Twitter (@northpowergrid) and Facebook pages will be used to provide regular updates and advice 24-hours a day to local people.
Customers with a disability, medical condition or very young families, who may need greater assistance during a power cut and have signed up to the company’s Priority Services Register, will be kept updated as a priority. Northern Powergrid is also ready to use its customer support vehicles during any potential prolonged power cut to support local communities offering practical support such as stay-warm packs and hot drinks. Its partnership with the British Red Cross will also help provide additional care to customers on the register, when necessary. Anyone interested in joining the Priority Services Register can sign up on line via Northern Powergrid’s website or call 0800 169 2996.
Maintaining and restoring power safely is Northern Powergrid top priority so it will be closely monitoring the weather forecast in order to co-ordinate any responses as quickly as possible. It is also urging local people who spot any damaged cables or equipment not to approach the area and contact the company immediately on:
0800 66 88 77 (0330 123 0877 by mobile) in the North East
0800 375 675 (0330 123 0675 by mobile) in Yorkshire and north Lincolnshire.