Staff at Pocklington Group Practice are delighted to have achieved a ‘good’ rating in their latest inspection.
The Care Quality Commission’s overall rating for the service was ‘good’ with the Pocklington Integrated Health and Social Care Hub being singled out as an area of outstanding practice. The report, which was carried out in June, is split into five areas looking at whether the service is safe, effective, caring, responsive to people’s needs, and well-led.
The surgery, which has over 15,600 patients and covers the town and more than 17 outlying villages, received a ‘good’ rating in all areas and the team is now working towards an ‘outstanding’ rating.
Berni Judge, managing partner, said: “I am delighted with the positive report and recognition of everyone’s hard work as it is so well deserved. We have experienced a number of major changes over the last 18 months including moving into our wonderful new building, an increase in patient numbers and changes in some service delivery requirements.
“However, everyone has continued to commit and work very hard to make this practice one to be proud of. Our progress does not stop here though as we will keep exploring ways in which we can continue to improve and evolve to meet the changing health needs of our patient population.”
The Integrated Care Service, which was launched in December 2014, was recognised as ‘outstanding’ in the report. Known as the Pocklington Care Hub, its vision is to ensure elderly and vulnerable people are supported and enabled to be as healthy, active and independent as possible while staying where they choose to live as long as possible. The hub supports them in a crisis and ensures there is a timely and efficient response.
Linda Abbott, practice nurse coordinator, said: “I am delighted this service has been recognised as outstanding. The team works hard to assist in the reduction of hospital admissions for the elderly and supporting them to remain in their homes or leave hospital as soon as possible.
“We have beds earmarked for patients at the local care homes to assist in the patient’s rehabilitation and to enable a return home more quickly; by working in partnership with practice doctors, local district nurses, specialist nurses, social workers, physiotherapists, occupational therapists and the intermediate care team headed up by Jenny Walker, a specialist nurse coordinator, we achieve excellent results.”