Good news for Pocklington care home

The William Wilberforce care home
The William Wilberforce care home

A care home in Pocklington has been given the thumbs-up by inspectors.

The William Wilberforce, on West Green, received an unannounced visit from Care Quality Commission inspectors in March this year and a subsequent report on their findings has given the home an overall rating of good.

Inspectors judged that the home is good in the safety, caring, responsive, well-led and effectiveness categories.

On the day of the assessment, inspectors found that there were sufficient numbers of staff employed to meet people’s individual needs.

Residents told inspectors they felt safe whilst they were living at William Wilberforce.

The report says: “People told us that staff were caring and that their privacy and dignity was respected. They said that they received the support they required from staff and that their care plans were reviewed and updated as needed.

“People told us they would not hesitate to express concerns or make a complaint, and they were confident their concerns would be listened to and acted on.

“Care staff, people who lived at the home and relatives told us that the home was well managed.”

Inspectors were told by staff that they received induction training when they were new in post and said that they were happy with the training provided for them.