Council pledges flood help for residents and businesses


A survey of areas flooded in the East Riding by last week’s tidal surge has now been complete, with approximately 210 residential properties and 45 commercial premises affected, some in outbuildings.

Recovery operations are now entering a sixth day, with officers continuing to provide support, advice and guidance to residents and street cleansing staff are again out and about clearing debris and sludge from the highways.

In affected areas, the free collection of large flood damaged items will continue for the rest of the week including Saturday, where necessary, plus any side waste left out with wheelie bins will also be removed.

Pumping operations to clear standing water from carriageways and fields in the Blacktoft and Yokefleet area are also continuing, with pumps working 24-hours-a-day, removing nearly 5,000 gallons an hour.

Street lighting and gullies are also being inspected with repairs being arranged, where required.

The majority of the highway network is now open, with the exception of Moorfield Lane, Saltmarshe, and Green Oak Lane, Yokefleet. Engineers are now inspecting affected carriageways to identify any repairs that may be required.

Nigel Leighton, director of environment and neighbourhood services, said: “We are very much aware that many of the residents suffering from the tidal flood are still trying to get things back to normal, and we are here to assist where we can.

“Some of the council’s immediate recovery operations are now concluding, such as the clearing of highways and door-to-door visits, but we would urge residents who require any further assistance to contact us using the details publicised.

“A letter will be sent to all properties indentified as being affected outlining the information the council has on last week’s event, what action was taken and the subsequent relief efforts.

“Our workforce has operated tirelessly since the tidal surge and has been overwhelmed by the positive feedback that they have received from affected communities and from the wider East Riding.

“I would like to thank our staff for their hard work and dedication in the face of challenging and rapidly changing conditions and also extend my gratitude to our residents for their kind words and support, which have been greatly received.”

The council has also received a number of requests from residents and businesses about financial support that may be available and can confirm that assistance can be applied for under the council’s local welfare assistance scheme, which provides emergency loans or support grants.

For further information, visit or call welfare assistance on (01482) 394799.

Council tax and business rate reductions are available to properties that have been vacated and are not habitable as a result of the flooding. Those households that have been affected are urged to contact the council tax section on (01482) 394747 or the business rates section on (01482) 394748 to discuss the assistance that is available.

For updates, please check the council’s website,, follow the council on Twitter @East_Riding or telephone the Flood Recovery line on (01482) 393339.