Route changed after poor uptake

The Beckside Centre on Pocklington's West Green.
The Beckside Centre on Pocklington's West Green.

The route for a weekly bus service that takes patients to the new Pocklington surgery has been changed due to a poor uptake of the service.

A review of the Surgery Transport Service, which runs every Thursday, has taken place and as a result the route has been revised. Previously, there was a rotating weekly route, with the bus service taking patients from surrounding villages to the new Pocklington Group Practice building at the Beckside Centre on West Green.

However, this route has been altered and it will now include anyone from Pocklington and the surrounding area who books an appointment for a Thursday morning between 9.30am and 11.30am. The cost to use the service will remain the same - £5 for a return journey and £2.50 for a single journey. The review group comprised of members of the Practice’s Patient Participation Group and a representative from East Riding Council and Pocklington Group Practice.

Berni Judge, managing partner at the Practice, said: “We always promised to change the route if the previously designed one didn’t work. The important priority for the Practice is that the bus is fully utilised as that is the only way that it can be self-funding and continue beyond July 2016.

“Due to the contract being previously fixed on a Thursday at specific times, we are unable to vary the day or time now until the current contract expires at the end of June 2016. However, we hope that by offering the service to all our patients, irrespective of where they live, the service will prove more popular and become the success we all want it to be.”

The bus service is a 12-month pilot project set up by East Riding Council on behalf of Pocklington Group Practice and is operated by Beverley Community Lift.

The service has 12 passenger seats and is wheelchair accessible. To book a seat on the bus or for more information about the service call 03456 445959 or email passengerbookings@eastriding.gov.uk